Players are absolutely furious with Niantic for taking away the tracking system and many players want the money they’ve spent on in-app purchases back because it’s not fair. After spending tons of money on this game, players feel robbed because the tracking system misrepresents the items.
Ultraelitedd on reddit explains just how to get your full refund from all in-app purchases you’ve made:
I just got all money spent on this game refunded back instantly . I mentioned update killed tracking and third party tracking websites and made my purchases function differently then expected
Get your refund before time runs out!!!
http://reportaproblem.apple.com/ Chose : open item but functions different then expected
And give reasons why it’s functions differently then expected.
I said “A game that tracks pokemon, now has no means whether ingame or third party to track the pokemon is a change in game function. The update changed how the main game is played in terms of tracking”
The last 2 weeks purchases should be an instant refund and the rest either 5-7days or needs to be reviewed, either way you should get the refund
Your account will be fine, Apple will get a refund from the game and not disclose your user information
If for some reason the above reason doesnt work do the “Other” option and you will be contacted by apple
The thread made it into an article http://kotaku.com/pokemon-go-players-requesting-refunds-over-lack-of-trac-1784616329
For Android: https://play.google.com/store/account I have less details about android since i use apple